Privacy Policy

Last updated: December 2025

This Privacy Policy explains how Skyscape Academy (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website.

We are committed to safeguarding your privacy, ensuring secure handling of your personal data, and complying with applicable privacy regulations including GDPR (EU), UK-GDPR, and related standards.

1. Who We Are

Skyscape Academy is an educational and research platform offering online content, courses, learning tools, and ecommerce services.

2. Legal Basis for Processing (GDPR)

For visitors located in the European Union, United Kingdom, or jurisdictions governed by GDPR, we process your personal data under one or more of the following legal bases:

  • Consent: You have given clear consent to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
  • Contractual necessity: Processing is required to fulfill a contract (e.g., processing a purchase or providing course access).
  • Legitimate interest: Processing is necessary for our legitimate interests (spam protection, site security, service improvement) and does not override your rights.
  • Legal obligation: Processing is necessary to comply with tax, accounting, fraud-prevention or other legal requirements.

3. Your GDPR Rights

If you are covered under GDPR or similar privacy frameworks, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (“Right to be Forgotten”)
  • Request restriction of processing
  • Object to processing of your data
  • Request transfer of your data (data portability)
  • Withdraw consent at any time (if consent was the legal basis)

To exercise these rights, contact us here.

4. Comments

When visitors leave comments, we collect the data shown in the comment form, along with IP address and browser user agent for spam detection.

Your email may be hashed and shared with the Gravatar service to check for an associated profile image. Their policy is at: https://automattic.com/privacy/

5. Media Uploads

If you upload images, please avoid uploading images with embedded location data (EXIF GPS). Visitors may extract location data from published images.

6. Cookies

We use cookies to support site functionality and user convenience.

Comment Cookies

Saving name, email & website for 1 year.

Login Cookies

  • Temporary cookie to verify that cookies are enabled
  • Login cookies: 2 days
  • Display preference cookies: 1 year
  • “Remember Me”: 2 weeks
  • Logout removes login cookies

Editing & Publishing Cookies

Post-ID cookie stored for 1 day.

7. Embedded Content from Other Websites

Articles may include embedded content (e.g., videos). These follow the external site’s tracking policies.

8. Mailing List & Email Communication (MailPoet)

If you subscribe or make a purchase, you may receive email from us. We store name, email, and sign-up IP address. MailPoet tracks open/click statistics.

MailPoet Cookies

  • mailpoet_page_view: 3,650 days
  • mailpoet_revenue_tracking: 14 days
  • mailpoet_subscriber: 3,650 days
  • popup_form_dismissed_{$formId}: varies

9. Ecommerce & Store Purchases (WooCommerce)

We collect data necessary to process orders and improve your shopping experience, including:

  • Products viewed
  • IP / browser / location
  • Name, email, phone, billing & shipping addresses
  • Payment details (securely handled)

Team Access

Administrators & Shop Managers may access order details and personal data solely to fulfill orders and assist customers.

Payments

Payments are processed via WooPayments. Necessary transaction data is shared securely with WooPayments.

10. Gift Cards

If you purchase a gift card, we store sender & recipient data and message content indefinitely.

Administrators have full access, while Shop Managers cannot view gift card message contents.

11. Learning Platform & Course Data (LMS)

We collect educational participation data including:

  • enrolled courses
  • progress and completions
  • quiz scores
  • assignments or essays
  • course discussion comments

This data is stored for as long as your account exists.

12. Who We Share Your Data With

We only share data with trusted providers necessary to deliver services:

  • Payment processors
  • Email & messaging services
  • Learning management tools
  • Anti-spam services
  • Analytics platforms (where applicable)

We do not sell or rent personal data.

13. Data Retention

  • Comments: indefinitely
  • User accounts: until deletion
  • Orders: retained as required for tax & legal compliance
  • Gift cards: indefinitely
  • Course data: for life of account

14. International Transfers

Some third-party service providers may store or process data outside your jurisdiction. We take reasonable steps to ensure adequate data protection standards are upheld, including EU-approved Standard Contractual Clauses where applicable.

15. Child Data

This site is not directed toward children under the age of 13 (or 16 in EU jurisdictions). We do not knowingly collect personal data from minors.

16. Contact

If you have questions or data-related concerns, please contact us here.

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