Privacy Policy
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and what to do if you have a complaint.
This privacy policy does not apply to any third party websites that may have links to our own website.
1. Who are we and what do we do?
1.1 We are The Skyscape Academy (TSA) and we provide immersive training and courses in the fields of skyscape archaeology and archaeoastronomy.
1.2 TSA is the controller and responsible for this website and any data processed in the course of providing its products and services to you.
1.3 We collect, use and are responsible for certain personal data about you. When we do so we must comply with the UK General Data Protection Regulation (UK GDPR).
1.4 Our services and website are not aimed specifically at children. We understand the importance of protecting children’s privacy and we never knowingly collect or use personal information about individuals under the age of 18 for our mailing activities.
2. Terminology
It would be helpful to explain some key terms used in this policy:
- We, us, our: Fabio Silva trading at The Skyscape Academy of Unit 170123, PO Box 7169, Poole, BH15 9EL
- Personal data: Any information relating to an identified or identifiable individual
- Special category personal data: Data concerning health, and dietary requirements
- Data subject: The individual who the personal data relates to; as the context dictates, our customers and individuals associated with them, contacts, suppliers and any individuals whose personal data we receive in the course of providing our services
3. Personal data we collect
3.1 The personal data we collect about our customers depends on the particular services we provide to you. We will collect or use the following personal data in relation to our customers:
- your name and contact information, including email address and telephone number and company details
- your address
- contact details and addresses of our clients
- information to enable us to check and verify your identity, eg your date of birth or passport details
- your gender and pronoun preferences, if you choose to give these to us
- occupation or job title
- your billing information, transaction and payment details (including card or bank information for transfers and direct debits)
- your contact history, purchase and services history
- information about how you interact with and use our website, products and services
- audio recordings, eg calls
- video recordings, eg of virtual meetings
- your responses to surveys, competitions and promotions
- registering for any events or activities that we are organising
- contacting us for further information.
3.2 The main purpose of collecting and using this information is to provide our software platform and other products and services to our customers. However, we may also collect and use the above information for the purposes set out in section 5.3 below.
3.3 If you do not provide personal data we ask for, it may delay or prevent us from providing our services to you.
4. How your personal data is collected
4.1 We collect most of the above information from you directly.
4.2 However, we may also collect information:
- from publicly accessible sources, Companies House or HM Land Registry
- directly from a third party, eg credit reference agencies
- from a third party with your consent, eg your bank or building society, another financial institution or advisor, or from credit referencing agencies
- via our website—we use cookies and similar technologies on our website (for more information on cookies, please see our cookie policy)
5. How and why we use personal data
5.1 Under data protection law, we can only use your personal data if we have a proper reason, eg:
- you have given consent—where we need your consent, we will ask for it separately of this privacy policy and you can withdraw consent at any time;
- to comply with our legal and regulatory obligations;
- to fulfil our contract with you or take steps at your request before entering into a contract; or
- for our legitimate interests or those of a third party.
5.2 A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. You have the right to object to processing based on legitimate interests. We must then stop the processing unless we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms or the processing is required to establish, exercise or defend legal claims.
5.3 The table below explains what we use your personal data for and why.
| What we use your personal data for | Our reasons |
| Creating and managing your relationship with us | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price. |
| Preventing and detecting fraud against you or us | For our and/or your legitimate interests, ie to minimise fraud that could be damaging for you and/or us |
| To check whether there is any conflict of interest between us and you and/or between you and another customer | To comply with our legal and regulatory obligations |
| Conducting checks to identify our customers and verify their identity Screening for financial and other sanctions or embargoes Other activities necessary to comply with legal and regulatory obligations that apply to our business, eg under health and safety law | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests |
| To enforce legal rights or defend or take legal proceedings | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests, or those of a third party |
| Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests |
| Ensuring internal business policies are complied with, eg policies covering security and internet use | For our legitimate interests, ie to make sure we are following our own internal procedures so we can deliver the best service to our customers |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to our customers at the best price |
| Ensuring the confidentiality of commercially sensitive information | Depending on the circumstances: —for our legitimate interests, ie to protect trade secrets and other commercially valuable information —to comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, eg in relation to our financial performance, customer base, services range or other efficiency measures | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to our customers at the best price |
| Protecting the security of systems and data used to provide services, prevent unauthorised access and changes to our systems | Depending on the circumstances: —for our legitimate interests, ie to prevent and detect criminal activity that could be damaging for you and/or us —to comply with our legal and regulatory obligations |
| Updating and enhancing customer records | Depending on the circumstances: —to fulfil our contract with you or to take steps at your request before entering into a contract —to comply with our legal and regulatory obligations —for our legitimate interests, eg making sure we can keep in touch with our customers about existing and new services |
| Statutory reasons | To comply with our legal and regulatory obligations |
| Ensuring safe working practices, staff administration and assessments | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests, eg to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
| Providing information updates and/or marketing our services and those of selected third parties to existing and former customers and third parties | Depending on the circumstances: —for our legitimate interests, ie to promote our business —consent (which you can withdraw at any time) |
| Dealing with complaints or claims | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our or your legitimate interests, eg to make sure any potential claim is reported to our insurer |
| Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website | Depending on the circumstances: —your consent as gathered by the separate cookies tool on our website—see our cookie policy —where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by contacting us (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn) |
| Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended | Depending on the circumstances: —your consent as gathered by the separate cookies tool on our website—see our cookie policy —where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by contacting us (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn) |
| External audits and quality checks, eg for ISO or Investors in People accreditation and the audit of our accounts to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above | Depending on the circumstances: —for our legitimate interests, ie to achieve and maintain relevant accreditations so we can demonstrate we operate at the highest standards —to comply with our legal and regulatory obligations |
| Voluntarily sharing relevant personal data with public authorities, regulators or other bodies exercising official functions in response to written requests where we consider disclosure is necessary and appropriate | For a recognised legitimate interest, namely to respond to a request from another organisation that needs the personal data for the purposes of carrying out its task in the public interest or exercising its official authority |
5.4 Where we process special category personal data (see section 2 ‘Terminology’), we will also ensure we are permitted to do so under data protection laws, for instance:
- we have your explicit consent;
- the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent;
- the processing is necessary to establish, exercise or defend legal claims; or
- the processing is necessary for reasons of substantial public interest.
Examples of our processing include your dietary requirements and health information we receive from you, as you may require a reasonable adjustment to access our services.
6. Marketing
6.1 We may use your personal data to send you updates (eg by email, text message, telephone, post or social media channels) about our services, including exclusive offers, promotions or new services.
6.2 We have a legitimate interest in using your personal data for marketing purposes (see section 5 ‘How and why we use your personal data’). This means we do not usually need your consent to send you marketing information. Where this is not the case, we will always ask for your consent.
6.3 In all cases, you have the right to opt out of receiving marketing communications at any time by:
- contacting us at https://skyscape.academy/
- using the ‘unsubscribe’ link in emails
- By following the opt out instructions in any email.
6.4 We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
6.5 We will always treat your personal data with the utmost respect and never sell it to or share it with other organisations outside TSA’ group or affiliated companies solely for marketing purposes.
7. Who we share your personal data with
7.1 We routinely share personal data with:
- companies within the TSA group who have the same ownership as our company;
- third parties we use to help deliver our services, eg providers of transport or catering, our finance system, IT service providers including cloud service providers such as data storage platforms, shared service centres and financial institutions in connection with invoicing and payments;
- other third parties we use to help promote our business, eg marketing agencies and photographers;
- third parties approved by you, eg social media sites you choose to link your account to or third party payment providers;
- our banks;
7.2 We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We ensure all outsourcing providers operate under service agreements that are consistent with our legal obligations.
7.3 We or the third parties mentioned above may occasionally also share personal data with:
- our and their external auditors, eg in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations
- our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
- law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
- other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition or asset sale or in the event of our insolvency—usually, information will be anonymised but this may not always be possible and the recipient of any of your personal data will be bound by confidentiality obligations.
7.4 We do not currently insert or use any Personal Data into Artificial Intelligence (AI) prompts. If you would like further information on our use of AI then please contact us.
7.5 If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ at section 16).
8. Where your personal data is held
8.1 Personal data may be held at our premises and those of our group companies, third party agencies, service providers, representatives and agents as described in section 7 ‘Who we share your personal data with’.
8.2 Some of these third parties may be based outside the UK. For more information, including on how we safeguard your personal data when this occurs, see section 10 ‘Transferring your personal data abroad’.
9. How long your personal data will be kept
9.1 We will not keep your personal data for longer than we need it for the purpose for which it was collected or as required by law.
9.2 If you no longer have an account with us or we are no longer providing services to you, we will usually delete or anonymise your account data after six years.
9.3 Following the end of the of the relevant retention period, we will delete or anonymise your personal data.
9.4 If you would like further information about how long we keep your personal data, please contact us (see ‘How to contact us‘ at section 16).
10. Transferring your personal data abroad
10.1 It is sometimes necessary for us to transfer your personal data to countries outside the UK. This may include countries which do not provide the same level of protection of personal data as the UK.
10.2 We will transfer your personal data outside the UK and EEA only where:
10.2.1 the UK government or European Commission has decided the recipient country ensures an adequate level of protection of personal data (known as an adequacy decision); or
10.2.2 there are appropriate safeguards in place (eg standard contractual data protection clauses published or approved by the relevant data protection regulator), together with enforceable rights and effective legal remedies for you; or
10.2.3 a specific exception applies under data protection law.
10.3 For more information please contact us (using the ‘How to contact us’ information at section 16).
11. Your rights
11.1 You have the following rights, which you can exercise free of charge:
| Access | You have the right to ask us for copies of your personal data. You can request other information such as where we get personal data from and who we share personal data with. There are some exemptions which means you may not receive all the information you ask for. |
| Rectification | You have the right to ask us to correct or delete personal data you think is inaccurate or incomplete. |
| Erasure (also known as the right to be forgotten) | You have the right to ask us to delete your personal data—in certain situations |
| Restriction of processing | You have the right to ask us to limit how we use your personal data—in certain situations, eg if you contest the accuracy of the data |
| Data portability | You have the right to ask that we transfer the personal data you gave us to another organisation or to you—in certain situations |
| To object | You have the right to object: —at any time to your personal data being processed for direct marketing (including profiling); —in certain other situations to our continued processing of your personal data, eg processing carried out for our legitimate interests unless we demonstrate compelling legitimate grounds for the processing which override your interests or for establishing, exercising or defending legal claims |
| Not to be subject to automated individual decision making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
| The right to withdraw consent | When we use your consent as our lawful basis, you have the right to withdraw that consent at any time. You may withdraw consents by contacting us – our details are at the bottom of this policy. Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn |
11.2 If you make a request, we must respond to you without undue delay and in any event within one month.
11.3 If you would like to exercise any of those rights, please:
- email, call or write to us—see section 16: ‘How to contact us’; and
- provide enough information to identify yourself (eg your full name, address and customer or matter reference number)and any additional identity information we may reasonably request from you;
- let us know what right you want to exercise and the information to which your request relates
12. Keeping your personal data secure
12.1 We have implemented appropriate technical and organisational measures to keep your personal data confidential and secure from unauthorised access, use and disclosure. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.
12.2 We require our business partners, suppliers and other third parties to implement appropriate security measures to protect personal data from unauthorised access, use and disclosure.
12.3 We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are required to do so.
13. How to complain
13.1 Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
13.2 You may also have the right to lodge a complaint with the Information Commissioner’s Office (the UK data protection regulator, also known as the ICO) and/or the relevant supervisory authority in your jurisdiction.
13.3 The contact details for the ICO are:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
13.4 Please contact us if you would like further information
14. Changes to this privacy policy
14.1 This privacy policy was published on July 27, 2026 and last updated on July 27, 2026.
14.2 We may change this privacy policy from time to time. When we do, we will publish the updated version on our website and ask for your consent to the changes if legally required.
15. Updating your personal data
We take reasonable steps to ensure your personal data remains accurate and up to date. To help us with this, please let us know if any of the personal data you have provided to us has changed, eg your surname or address—see below ‘How to contact us’.
16. How to contact us
You can contact us by post or email if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
If you have queries about how we handle your data, please contact our team by:
Form: https://skyscape.academy/contact/
Email: enquiries@skyscape.academy
Post: The Skyscape Academy, Unit 170123, PO Box 7169, Poole, BH15 9EL
17. Do you need extra help?
If you would like this policy in another format (for example audio, large print, braille) please contact us (see ‘How to contact us’ above).